Digital Product Nature
All products offered on AdminCraft Academy are digital downloads such as templates, forms, courses, planners, and toolkits. Once purchased, these files are instantly accessible and permanently available for your use.
No Physical Returns
Since our products are delivered in digital format, no physical returns are required. Customers receive immediate access after purchase, which means there is no shipping or handling involved.
Refund Eligibility
Refunds are generally not available due to the instant access nature of digital products. However, in the rare case of duplicate payment or technical error during download, we will review the situation and provide a resolution.
Non-Refundable Items
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Downloadable templates and planners
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Digital forms and checklists
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Online courses and workbooks
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Finance and HR toolkits
All these items are considered final sale once delivered.
Customer Responsibility
We encourage all customers to carefully read product descriptions and details before purchasing. Since each product is clearly explained, it is the customer’s responsibility to ensure suitability before checkout.
Policy Updates
AdminCraft Academy reserves the right to update or modify this Refund and Returns Policy at any time to reflect changes in business practices or legal requirements.
